- 3-6 years of experience with a working knowledge of software development and support methodologies.
- Demonstration skill in preparation and maintenance of SOP documents.
- Knowledge and familiarity in concepts of functional testing.
- Expert in client communication and stakeholder management
- Ability to trouble shoot and liaise with SMEs to provide solutions to critical issues.
- Solve day to day functional support issues.
- Participate in the meetings and note the action points for follow-ups.
- Operational idea on Cash Management, Accounting is desirable.
- Coordinate the investigation, resolution and reporting on production incidents issues. Report any inconsistency to the all stakeholders.
- Liaise with Business and change team when user request about new functionality in application.
- Production Defect testing during major release and Emergency release.
- Liaise with release management team to keep the development workplace up to date for production issue testing.
- Willing to work in any flexible shifts.

📌 Business Analyst/Testing Support (Bengaluru)
🏢 Société Générale
📍 Bengaluru