About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Research and Development
Software Engineering
As a DevOps Release Manager , you will own end-to-end software release planning, coordination, and delivery across cloud and customer environments. In this role, you protect when and how work is released—not what ships—working primarily through Jenkins , Microsoft Azure , and the Operations Portal . Release Planning & Ownership: Own the multi-stream release calendar, preventing schedule collisions and managing Mid/End-Cycle and Service Pack releases (scope freeze, readiness reviews, communications).
Tooling & Audit: Execute releases via Jenkins , Azure , and the Operations Portal , maintaining complete audit trails.
Define and enforce change windows, freeze periods, rollback plans, and post-release verification.
Recommend release delays when risk is unacceptable (Product Manager holds final Go/No-Go authority).
Improve CI/CD release automation, runbooks, and documentation—leveraging AI tools to accelerate workflows while maintaining human judgment.

Cross-Functional Orchestrator: Coordinates delivery across Product Managers, Delivery Leads, Tech Leads, CloudOps, Support, QA,



and Security without directly managing the development teams.
Experience: Strong background in DevOps, release management, or engineering operations managing multi-stream release calendars (cycles, service packs, hotfixes).
Comfort working overlapping Pune/North America time zones and supporting releases outside standard local business hours.
Hands-on experience with Microsoft Azure and Jenkins (pipeline-as-code, promotion/gating) and controlled rollout/deployment tooling.
CI/CD & Risk Judgment: Communication & AI: Robust written and verbal communication for asynchronous team handoffs, and comfort using AI-assisted productivity tools (e.g., Experience with enterprise communications or high-availability software platforms (e.g., Infrastructure-as-Code (Terraform, Bicep, ARM), Azure Monitor, ITIL/CAB experience.
Scripting capability in PowerShell, Bash, or Python.
Urgent hotfixes ship rapidly without breaking planned release trains.
Low Risk: Deployments are auditable, low-risk, and well-communicated to operations and support teams.
Experience
9+ Years of Experience
Bachelor degree or equivalent experience
Advance Degree preferred in Computer Science or Related Field
Federal Contractor. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively.

📌 Technical Lead (Python/DevOps) (Pune)
🏢 Avaya
📍 Pune