Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Being able to analyse and benchmark customer’s data-set to drive insights for ongoing operations

- Experience on end user computing common issues and proper ways to solve it for enterprises
- Maintain healthy operations of customer’s Nexthink instance, in terms of product upgrades and healthy consoles
- Support customers’ initiatives on Nexthink areas of operations
- Ability to build content based on customers’ requirements and collaborate with specialized team for advanced content build
- Work against a set of Service Levels (SLs)
- This position requires 10% travel to headquarter for training purpose.

BE/BS preferred in computer science, computer engineering

- Minimum of 5+ years of experience in technical consulting, analytics & automation
- History of data analysis and drive to actionable insights and automation
- Experience over transformation projects (e.g. Good knowledge of IT operations in a challenging environment
- Business Level proficiency in English is expected.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion,



and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. Permanent Contract and a competitive compensation package.

- Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses.
- Hybrid work model balancing office and remote work, with a structured approach for current hires to foster connections and onboarding.
- ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering.
- Free access to professional training platforms to explore your interests and enhance your skills.
- ️ Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC.
- New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay.
- Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

📌 Professional Services Consultant Hybrid/Remote (Bengaluru)
🏢 Nexthink
📍 Bengaluru