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Working at Quickbase means helping find better ways forward. We're a team of curious, collaborative people who care about solving problems, learning as we go, and building things that make work better for our customers and each other.

Title : IT Support Specialist

Reporting to : Manager, IT

India (in office Wednesday and Thursday in office)

Hours: 1 PM to 10 PM IST (about 3:30 AM to 12:30 PM Eastern), with coverage for US-based users during the Eastern morning

We're looking for an IT Support Specialist to run onboarding and offboarding for our India team and work the IT Support queue in Jira, triaging, resolving, and documenting requests from employees. You'll also support US-based users during their business hours and help administer Atlassian products, including Jira and Confluence configuration, permissions, and user management.

Reimage, configure, and deploy Windows and Mac devices, then handle handoff and equipment returns for new and departing employees. Manage account setup and access provisioning for onboarding, and verify access is fully revoked and devices are returned and wiped for departing employees. Help employees with access requests through Okta Access Requests,



and provision access once approvals are in place. Troubleshoot Windows and Mac issues on-site and remotely, including break/fix work on chargers, screens, and peripherals. Support Microsoft 365 mailboxes and distribution lists, and route issues to the right team when needed. Okta (including Okta Verify and Okta Access Requests), Microsoft 365, Entra ID, Microsoft Intune, Windows Autopilot, Jamf, Splashtop, 1Password, Netskope, Slack, Claude and Atlassian (Jira and Confluence).

Hands-on end-user support experience on Windows and macOS. Experience with Microsoft 365, Entra ID, and Okta is important, and experience with Intune or Jamf is a strong plus. Comfortable with device deployment, reimaging, access management, and asset tracking, and able to communicate clearly with both technical and non-technical people across time zones.

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AI is part of how we work at Quickbase — we expect you to use it too. We'll tell you when AI is encouraged throughout the selection process. How We Review Applications We use AI throughout our hiring process to help review, screen, schedule interviews, and assess applications. These tools support our team's review; Quickbase is committed to building a diverse and inclusive workplace. Group Medical Insurance

Night Shift Allowance

Hybrid Work Allowance

Mobile and Internet Allowance

Office Transportation

On-Call Weekend Allowance

Weekend Working Allowance

Employee Referral Bonus

📌 IT Support Specialist - Remote (Bengaluru)
🏢 Quickbase
📍 Bengaluru