Job Description

Job Level

Skill Set Description

Experience

OTC Billing and Invoicing Analyst

3A

- Manage day-to-day OTC operations - Billing and Invoicing, billing support, credit collections support, customer queries, and reconciliations/Workday project setup from Salesforce notifications, contract upload, billing schedule creation, document attachment, amendment processing
• Manage billable transactions, create, finalize & send the invoice. Manage end-to-end customer billing and invoicing activities accurately and within agreed timelines.
• Review contracts, purchase orders, rate cards, billing schedules, and supporting documents before invoice creation.
• Set up and maintain customer projects, contracts, and billing schedules in Workday based on approved Salesforce notifications.
• Create, validate, finalize, and distribute invoices, credit notes, and debit notes in accordance with contractual terms and tax requirements.




• Process contract amendments, billing adjustments, cancellations, and rebills with complete supporting documentation and approvals.
• Reconcile billed transactions to source data and investigate billing discrepancies, missing information, and system exceptions.
• Respond promptly to customer and stakeholder billing queries; coordinate with Sales, Operations, Collections, and Finance to resolve issues.
• Maintain accurate billing records and trackers, and prepare billing-status, unbilled-revenue, exception, and SLA reports.
• Support period-end activities by ensuring billing completeness, timely cut-off, and resolution of outstanding billing items.
• Follow SOPs and internal controls while meeting SLA/TAT, quality, accuracy, productivity, and compliance requirements.

📌 Urgent hiring For Billing - Night shift (Bengaluru)
🏢 CLARITY CONSULTING
📍 Bengaluru