Job Summary

We are seeking an experienced Storage & Backup Administrator to manage, maintain, monitor, and troubleshoot enterprise storage and backup infrastructure. The ideal candidate will have strong expertise in NetApp Storage, Commvault Backup, Dell Data Domain, NAS/SAN technologies, and backup administration. The role involves ensuring high availability, data protection, infrastructure security, backup operations, and disaster recovery support while collaborating with infrastructure teams and vendors.

Key Responsibilities

- Administer, monitor, and support enterprise storage and backup platforms including NetApp, EMC, Commvault, and Dell Data Domain.
- Perform day-to-day operations for storage and backup infrastructure.
- Manage NetApp FAS, AFF, and Cloud ONTAP environments.
- Configure and support multiprotocol NAS environments with LDAP and Active Directory (AD) authentication.
- Administer Commvault backup solutions, including NDMP, IntelliSnap, and related technologies.
- Manage storage systems using OnCommand System Manager, DDMC, and other administration tools.
- Configure and maintain monitoring tools such as Active IQ Unified Manager (AIQUM) and Cloud Insights.
- Implement security hardening and compliance measures for storage and backup infrastructure.
- Troubleshoot and resolve SAN, NAS, storage, network, and backup-related issues.
- Perform backup and recovery operations for files, folders, databases, and virtual machines.
- Conduct storage and backup infrastructure upgrades, patching, and maintenance activities.
- Execute advanced storage configuration, migration, and disaster recovery tasks.




- Analyze and resolve backup performance issues and recovery failures.
- Provide root cause analysis (RCA) and escalate critical incidents when necessary.
- Maintain and enforce backup retention policies, legal hold requirements, and operational procedures.
- Coordinate with vendors for issue resolution and support activities.
- Ensure timely incident updates and ticket management through ServiceNow.

Required Skills

Mandatory Skills

- NetApp Storage Administration (FAS, AFF, Cloud ONTAP)
- Commvault Backup Administration
- Dell Data Domain (DDMC)
- NAS & SAN Storage Management
- Backup & Recovery Operations
- NDMP & IntelliSnap
- Storage Monitoring Tools (AIQUM, Cloud Insights)
- LDAP & Active Directory Integration
- Storage Security Hardening
- Data Migration & Storage Upgrades
- Virtualization & Datacenter Infrastructure
- ServiceNow Ticket Management
- Backup Performance Tuning & Troubleshooting
- Disaster Recovery & Business Continuity

Required Qualifications

- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 5+ years of experience in Storage and Backup Administration.
- Minimum 3+ years of experience with Commvault Backup technologies.
- Hands-on experience with enterprise storage platforms such as NetApp, EMC, and Data Domain.
- Strong understanding of virtualization, networking, server hardware, and datacenter operations.
- Experience managing storage and backup environments in enterprise-scale infrastructures.
- Experience in ransomware prevention, detection, and recovery strategies.
- Strong communication, documentation, and reporting skills.
- Ability to work independently in a fast-paced workplace and support shift rotations.

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