08 Nov
|
Jobs Territory
|
Bengaluru
08 Nov
Jobs Territory
Bengaluru
Roles and Responsibilities
- Handle inbound calls from clients to resolve their queries and concerns related to IT services.
- Identify new business opportunities through upselling and cross-selling of company's products/services.
- Meet daily/weekly targets set by management for sales performance metrics such as conversion rates, average order value, etc.
- Collaborate with other teams (e.g., technical support, project management) to resolve complex client issues.
- Maintain accurate records of all interactions with clients using CRM software.
- Hindi and English language is mandatory.
Desired Candidate Profile
- 0-1 year of experience in BPO/Call Centre setting or equivalent education background (B.Tech/BE).
- Strong communication skills in Hindi and English; fluency required.
- Proficiency in telesales/telemarketing/outbound sales techniques; ability to work on night shifts if necessary.
📌 Inside Sales Executive (Bengaluru)
🏢 Jobs Territory
📍 Bengaluru