SPEEDAIR is looking for a Customer Service Executive to handle customer inquiries related to international and domestic courier, air freight services.
Responsibilities
- Handle incoming customer calls and inquiries.
- Provide shipment tracking updates.
- Explain courier and cargo services to customers.
- Prepare and share shipping quotations.
- Coordinate shipment pickup and delivery.
- Follow up with customers regarding inquiries and bookings.
- Maintain customer records and daily reports.
- Coordinate with internal departments.
Required Skills
- Positive communication and customer-handling skills.
- Fluent Hindi and Gujarati.
- Basic English communication.
- Basic computer and MS Excel knowledge.
- Freshers and experienced candidates can apply.
Work Schedule
Monday to Saturday | [11:00 AM - 8:00 PM] | Work from office