This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Your Team Responsibilities:

- Design, develop, and maintain the enterprise AI Automation platform supporting 150+ automation workflows across Infrastructure Operations while maintaining ≥99% availability and SLA targets.
- Own automation and AI solutions end-to-end, from design and development through deployment, operations, and continuous optimization.
- Lead delivery of AI automation initiatives aligned with business priorities across Infrastructure
- Contribute to AI-enabled and self-healing automation capabilities across the platform.
- Mentor associate engineers and promote engineering best practices, reusable frameworks, and high-quality software delivery.

Your Key Responsibilities:
- Design, build, and maintain scalable automation solutions across infrastructure and cloud using Python, APIs, AI technologies, and RPA where appropriate.
- Build intelligent AI-powered workflows that reduce manual effort, improve operational efficiency, and enable self-healing infrastructure operations.
- Develop reusable automation frameworks, APIs, and services to accelerate enterprise automation initiatives.
- Integrate Large Language Models (LLMs) with enterprise systems through secure APIs and tool orchestration.
- Apply governance, security, and audit best practices to ensure automation remains compliant and production ready.
- Troubleshoot complex production issues, perform root cause analysis,



and continuously improve platform reliability.

Your skills and experience that will help you excel:

Infrastructure & Cloud

- 7-11 years of experience in Automation Engineering, Infrastructure Automation, Cloud Automation, Platform Engineering, or AI Automation.
- Solid grasp of infrastructure stack: Kubernetes, Linux and Windows, VMware, Cisco UCS, and networking fundamentals (L2/L3, DNS, load balancing, IP management)
- Experience working with Azure or GCP cloud platforms.

Programming & Development

Robust hands-on experience in:

- Python (preferred)
- REST APIs
- FastAPI (preferred)

Experience designing reusable automation frameworks and enterprise APIs.

AI & Agentic Automation

Hands-on experience developing AI-enabled automation using Large Language Models (LLMs).

Experience with:

- Prompt Engineering
- Agentic AI concepts
- Tool Calling / Function Calling
- AI Guardrails
- Self-Healing Automation

Experience with one or more of the following frameworks is highly desirable:

- LangChain
- LangGraph
- CrewAI
- Semantic Kernel
- AutoGen
- Model Context Protocol (MCP)

AI Platforms





Experience integrating enterprise applications with one or more AI platforms:

- OpenAI
- Azure OpenAI
- Claude
- Gemini

Practical experience using AI for:

- Automation
- Code generation
- Incident summarization
- Workflow orchestration
- Knowledge retrieval

Cloud & DevOps

Experience with:

- Azure or Google Cloud Platform (GCP)
- Kubernetes
- CI/CD pipelines

Enterprise Integration

Experience integrating with enterprise platforms such as:

- Cloud SDKs
- ServiceNow (preferred)

Nice to Have

Experience with:

- Retrieval-Augmented Generation (RAG)
- Vector Databases
- AI Evaluation techniques
- Knowledge Graphs

Personal Attributes

- Strong analytical and problem-solving skills.
- Passion for AI-driven automation and enterprise platform engineering.
- Ability to design scalable, reusable automation solutions.
- Strong communication and collaboration skills.
- Continuous learning mindset with a desire to adopt emerging AI technologies.

About MSCI:

What we offer you

- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

- Flexible working arrangements, advanced technology, and collaborative workspaces.

- A culture of high performance and innovation where we experiment with recent ideas and take responsibility for achieving results.

- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. <

📌 Senior AI Automation Engineer (Mumbai)
🏢 MSCI
📍 Mumbai