07 Nov
|
Reliance Jio Infocomm
|
Mumbai
07 Nov
Reliance Jio Infocomm
Mumbai
Posted Date: 03 Nov 2026
Function/Business Area: Customer Service
Location: Mumbai
Job Responsibilities
The ESOC Advisor shall provide exceptional service through advanced specialized knowledge and advice on both technical and non-technical queries (voice and non-voice) in the following areas: Wireline service solutions, Billing, Network and Device, Acquisition / Provisioning, and Sales and Marketing.
They will also perform retention and marketing activities to enhance Jio's share of customer wallet.
Education Requirement
CCNA/BTech
Experience Requirement
1 - 3 years
Skills & Competencies
Valuable Communications and Interpersonal Skills
Analytical abilities
Customer experience / Customer service
Telecom and Technical Product Understanding
Please update your profile and upload resume to apply.
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Location Map: Mumbai
📌 Esoc Executive 87522614 Mumbai
🏢 Reliance Jio Infocomm
📍 Mumbai