We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in West Bengal. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. As a Customer Care Executive, you will handle inquiries, resolve issues, and assist customers with their requests in a qualified and timely manner.

Key Responsibilities:
Respond to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Provide accurate information regarding products and services, addressing any questions or concerns.
Assist in resolving customer complaints and issues, escalating when necessary to ensure timely resolution.
Maintain detailed records of customer interactions and transactions in our database.
Collaborate with team members to improve service delivery and customer experience.




Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Strong communication skills, both verbal and written.
Ability to handle customer inquiries with patience and professionalism.
Basic computer skills and familiarity with customer service software.
A team player with a positive attitude and willingness to learn.
Previous experience in a BPO or customer service setting is a plus but not mandatory.

If you are passionate about helping others and are looking for an chance to grow in the customer service field, we encourage you to apply for this position. Join us in delivering outstanding service to our customers and making a positive impact in their experience with our company.

📌 Customer Care Executive Kolkata
🏢 WRIXTY SERVICES PRIVATE
📍 Kolkata