We are looking for a proactive and detail-oriented Operations Associate to support our Channel Sales and Online Education business.
The ideal candidate should have experience in partner coordination, admissions operations, client servicing, or sales support.
Location: Gurugram
Work Mode: Work from Office
Shift: 1 PM – 10 PM
Key Responsibilities:
Coordinate with channel partners and support them throughout the admission process.
Handle prospective learner queries and guide them through course selection and enrolment.
Assist students with education loan applications and documentation.
Track pending documents and ensure timely completion of admission formalities.
Coordinate with Sales, Finance, and Operations teams.
Maintain partner relationships and support partner onboarding.
Prepare daily/weekly MIS reports and update CRM records.
Resolve partner and student queries within defined timelines.
Eligibility:
1–4 years of experience in Operations, Client Servicing, Inside Sales, or Admissions Coordination.
EdTech/Education industry experience preferred.
Bachelor's degree required.
Excellent English and Hindi communication skills.