Salesforce Business Analyst/Functional Consultant - Consultant - S&C; GN SONG

Management Level: 09 - Consultant
Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad
Must have skills: Salesforce CRM platform implementations, Business Analysis, Stakeholder Management
Valuable to have skills: Pre-sales activities, Service experience design, Industry-specific knowledge
Experience: Minimum 5+ yrs experience
Educational Qualification: MBA from a tier 1 institute

Job Summary

As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce CRM. You will work closely with clients to solve customer-facing challenges across sales, service, and marketing functions.

Roles & Responsibilities




Provide consulting support on Salesforce projects by conducting design sessions and gathering requirements.
Present working demos to stakeholders and support implementation tasks.
Apply industry knowledge to implement Salesforce solutions tailored to client needs.
Develop business cases and value propositions with data analysis and presentation preparation.
Collaborate with project teams for successful Salesforce delivery.
Engage in pre-sales activities including RFP responses, solution demonstrations, and cost estimations.
Contribute to initiatives by developing points of view, reusable assets, and analyzing market trends.

Locations - Job No. R00286778 | Mumbai

📌 #acn Gn Song Service Salesforce Platforms Consultant Bengaluru (India)
🏢 Accenture
📍 India