AML and OFAC Knowledge and Application: Apply AML best practices. Ensure compliance with KYC and OFAC screening policies. Stay informed and adhere to Poshmark's operational policies.
Quality Control and Accuracy: Maintain quality standards in decision-making during user reviews. Maintain accurate documentation and reporting.
Teamwork and Communication: Collaborate effectively with team members. Ensure quality customer communication. Communicate high risk review details to leadership.
6-month accomplishments:
Understand and keep up to date with Poshmark operational policies
Informed on AML program processes and systems
Working knowledge of AML best practices
Review accounts to ensure compliance with our identity and sanction screening policies.
Maintain quality and accuracy standards
Maintain queues within SLAs (service level agreement)
Be a team player - collaborate with other team members to help the team meet their goals and objectives.
Ensure team communication with customers meet quality standards
Communicate details of high risk review to team leads and managers.
Maintain documentation and reporting requirements for an AML program as outlined by leadership.
12+ month accomplishments:
Review Low + Medium risk accounts for money laundering or criminal activity.
Become a subject matter expert in Poshmark AML topics
Requirements and skills
Experience Requirements - Candidates with 6 Months - 1 year(s) of experience
Demonstrate solid critical thinking, analytical and decision making skills
Robust communication skills
Flexibility in shifting priorities
A commitment to protecting Poshmark and it’s community of users
Ability to understand and communicate complex cases with leadership
Experience operating at a high level of professionalism, integrity and discretion
Ability to work independently
Previous AML or fraud experience preferred but not required