About the Company

Jaypee Institute of Information Technology (JIIT) is a leading institution known for excellence in engineering, technology, and management education. As part of its admissions support initiative, JIIT is strengthening its helpline services to assist prospective students and parents by providing accurate information, guidance, and prompt query resolution.

Job Summary:

We are looking for proactive and communication-driven individuals to manage admission-related queries and ensure a seamless experience for applicants and parents.

Key Responsibilities:
Handle inbound and outbound calls related to admissions
Guide prospective students and parents on courses, eligibility, and admission process
Maintain records of inquiries and follow-ups using CRM software




Coordinate with internal departments for query resolution
Ensure timely and accurate response to all admission-related queries

Eligibility Criteria:
Graduate, preferably in Business Communication or related field
Experience in customer support / student counselling / client interaction roles
Valuable communication skills in English and Hindi
Working knowledge of CRM software
Basic computer proficiency

Skills Required:
Robust communication and interpersonal skills
Customer-focused approach
Ability to handle high call volumes during admission cycles
Organized and detail-oriented

📌 Call Centre Executive Noida (India)
🏢 Jaypee Institute Of Information Technology
📍 India