Role & responsibilities Job Details
Position: Customer Care Executive
Industry: BPO
Location: Kolkata
Qualification: Minimum 12th Pass
Experience: Freshers & Experienced Candidates
Salary: 3 LPA
Night Shift Allowance: 3,000 per month
Shift: Night Shift
Employment Type: Full-Time
Openings: Limited
Joining: Immediate Joiners Preferred

Roles & Responsibilities
Handle customer queries and provide appropriate resolutions.
Assist customers with their questions, concerns and service-related requests.
Maintain professional and effective communication with customers.
Ensure customer satisfaction through timely and accurate support.
Understand customer requirements and provide relevant information.




Maintain proper records of customer interactions.
Follow company guidelines, quality standards and process protocols.
Escalate complex issues to the concerned department whenever required.

Eligibility Criteria
Minimum qualification: 12th Pass.
Freshers are welcome to apply.
Good verbal communication skills.
Basic computer knowledge.
Ability to work in a night-shift setting.
Positive attitude and willingness to learn.
Candidates should be comfortable working in a quick-paced workplace.

Preferred candidate profile

📌 Customer Care Executive Kolkata
🏢 Global it solutions
📍 Kolkata