Maple Trans Group Inc. is a vehicle transportation, logistics and warehousing specialist in Canada and United States. We work with industry leaders to to coordinate secure, reliable, and efficient vehicle movements. We are looking for a motivated, organized, and customer-focused Customer Support Specialist to join our team in North India and support our Canadian operations.

Key Responsibilities:
Handle incoming and outgoing customer calls, emails, and inquiries.
Coordinate vehicle pickup and delivery schedules with customers and drivers.
Provide regular updates on vehicle movements and delivery status.
Manage bookings and enter job details into the company CRM.
Follow up with drivers regarding pickup, delivery, and required documentation.
Maintain customer records and assist with daily administrative tasks.




Resolve customer concerns and ensure a high level of customer satisfaction.

Requirements:
Excellent spoken and written English.
Previous customer service experience preferred.
Experience in logistics or transportation is an asset.
Good computer skills and knowledge of MS Office/Google Workspace.
Strong communication, organizational, and multitasking skills.
Reliable internet connection and a dedicated work-from-home setup.
Ability to work according to Canadian (Eastern Time) business hours.

What we offer:
Market-market-competitive salary based on experience.
Work-from-home opportunity.
Training and career growth opportunities.
Opportunity to work with a Canadian transportation company.

📌 Customer Support Specialist Delhi
🏢 Maple Trans Group
📍 Delhi