Director Operations Bfsi Us Voice Process Delhi

Director Operations Bfsi Us Voice Process Delhi

07 Nov
|
HR Hai
|
Delhi

07 Nov

HR Hai

Delhi

Seeking an experienced BPO Operations Leader with 18+ years in US International Voice Operations. Must have managed 200–300+ FTEs, US clients, P&L;, SLAs and operational KPIs, along with solid client relationship management, WBR/MBR exposure .

Required Candidate profile

18+ years BPO experience.

7+ years in senior leadership.

Managed 200–300+ FTEs.

US Client Management & WBR/MBR

P&L;, SLA & KPI Management

Comfortable with US shift

Perks and perks

5 days working

PF

Gratuity

📌 Director Operations Bfsi Us Voice Process Delhi
🏢 HR Hai
📍 Delhi

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