Job Summary The Fragrance Ambassador will be responsible for promoting and selling fragrance products, delivering excellent customer service, achieving sales targets, and maintaining strong customer relationships while representing the brand professionally
Key Responsibilities
Sales & Product Promotion
Achieve assigned sales targets through direct selling and upselling. Demonstrate solid knowledge of fragrance brands and products.
Promote recent product launches, offers, and ongoing campaigns.
Support visual merchandising and showroom maintenance.
Ensure accurate billing, barcode scanning, and pricing compliance.
Customer Service & Relationship Management
Assist customers with product selection based on their preferences and needs. Provide product information and recommendations.
Handle customer queries professionally and efficiently.
Build robust customer relationships and encourage brand loyalty.
Ensure a positive and memorable shopping experience.
Stock Management & Replenishment
Ensure timely stock replenishment and product availability. Monitor inventory levels and report stock shortages.
Conduct periodic physical stock counts.
Maintain proper stock records and follow store procedures.
Candidate Requirements
Graduate degree is mandatory.
Good knowledge of sales and customer handling.
Excellent communication and interpersonal skills.
Well-groomed, presentable, and qualified personality.
Strong interest in perfumes, fragrances, and luxury products.
Relevant Experience
Experience in fragrance sales, perfume retail, luxury retail, beauty & cosmetics sales, or customer-facing retail roles will be preferred.