Job Title: Front Office Executive

Company: Eeleem Resorts & Spa

Location: Munnar, Kerala

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Eeleem Resorts & Spa is looking for a well-presented, friendly, and customer-focused Front Office Executive to join our team.

The candidate will be responsible for managing front desk operations, welcoming guests, handling check-ins and check-outs, managing reservations, attending to guest queries, and ensuring smooth front office operations. The ideal candidate should have good communication skills, a skilled attitude, and a passion for hospitality.

Key Responsibilities:
Welcome guests and ensure a smooth check-in and check-out experience.
Handle room reservations, booking enquiries, and guest registrations.
Attend to guest calls, queries, and special requests.
Coordinate with Housekeeping, Food & Beverage, and other departments.
Maintain accurate guest records and reservation details.
Handle billing, payments, and checkout formalities.




Address guest concerns professionally and ensure timely resolution.
Maintain cleanliness, organisation, and qualified standards at the front desk.

Requirements:
Diploma or degree in Hotel Management / Hospitality preferred.
Previous experience in Front Office operations is an advantage.
Good verbal and written communication skills.
Proficiency in English; Malayalam and Hindi are added advantages.
Basic computer knowledge and familiarity with hotel management software preferred.
Pleasant personality, qualified grooming, and a customer-oriented attitude.
Willingness to work in rotational shifts, including weekends and holidays.

Join Eeleem Resorts & Spa and be part of a team dedicated to delivering exceptional hospitality and memorable guest experiences. Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Executive Munnar
🏢 Eeleem Resorts u0026
📍 Munnar