ROLE- Key Account Manager

Summary

We are seeking an experienced Executive, Key Account Manager to join our team in Pune. As a key member of our Human Supply Chain Management Company, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs, and providing them with exceptional service. This is a critical role that requires robust communication, negotiation, and problem-solving skills, as well as the ability to analyze data and identify industry trends.

If you are a results-driven professional with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

Responsibilities
Communicate with clients to understand their needs and explain the value of our products and services
Manage client relationships based on trust, respect, and open communication
Collaborate with internal departments to ensure client needs are met efficiently
Collect and analyze data to gain insights into consumer behavior and preferences




Maintain accurate records of inventory and account notes
Stay up-to-date on company products and services to provide expert advice to clients
Resolve client complaints and improve processes to prevent future issues
Identify industry trends and opportunities for growth and improvement
Act as a client advocate to enhance the buyer experience

Requirements

Requirements:
Having NAPS/NATS apprenticeship knowledge will be an added advantage.
Minimum of 1 year of experience in client handling
Fluency in Hindi and English, with knowledge of a native language
Solid communication and interpersonal skills for effective interaction with candidates and clients
Basic Excel and data maintenance skills
Persuasion and negotiation ability to build strong relationships with clients
Stable internet connection and computer system

Advantages
Opportunity to learn and grow
Hybrid mode of working

📌 Key Account Manager Pune
🏢 2COMs
📍 Pune