Role & responsibilities
Handle international voice-based customer support queries and resolve client issues efficiently.
Maintain high standards of service quality and ensure customer satisfaction.
Meet and exceed daily/monthly performance and quality targets in a agile setting.
Preferred candidate profile
Experience: Minimum 2+ years of relevant international customer support voice experience.
Education: Graduates with a degree in B.Com or BBA are eligible.
Communication: Excellent verbal communication skills are mandatory.
Shift Flexibility: Comfortable working in US rotational/night shifts.
Perks & Facilities: One-side cab + one-side shuttle service provided.
CTC: Up to 6 LPA.
📌 International Customer Support / Voice Process Delhi
🏢 Mark Makers Consultancy Services
📍 Delhi
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