– INSIDE SALES EXECUTIVE

Company: The Coco Factory Private Limited

Department: Sales & Marketing

Location: Palarivattom , Kochi, Kerala

Employment Type: Full-time

Interview Mode : Online Interview

Interview Date : 7th November 2026

Job Summary

We are looking for a motivated and target-oriented Inside Sales Executive to handle customer follow-ups, generate sales, convert potential leads into orders, and build robust customer relationships through calls and WhatsApp communication.

Key Responsibilities
Follow up with abandoned cart customers and convert them into orders.
Contact existing customers to generate repeat purchases.
Contact fresh enquiries and potential leads to generate sales.
Explain product features, perks, pricing, and ongoing offers.
Recommend suitable products and combo offers to customers.
Handle customer enquiries
Follow up with interested customers and convert leads into confirmed orders.
Maintain customer databases and update daily call records.




Coordinate with the dispatch team regarding confirmed orders.
Collect customer feedback and address basic queries.
Achieve daily, weekly, and monthly sales targets.
Prepare daily sales and follow-up reports.

Required Skills & Qualifications
Positive communication and convincing skills.
Basic knowledge of sales and customer handling.
Ability to convert enquiries into sales.
Good follow-up and negotiation skills.
Basic computer and Excel knowledge.
Target-oriented with a positive attitude.
Freshers with good communication skills can also apply.

Performance Expectations
Consistent customer follow-ups.
Improved abandoned cart and lead conversion.
Increased repeat customer orders.
Achievement of assigned sales targets.
Accurate maintenance of customer and sales records.

Work Location: In person

📌 Inside Sales Executive Palarivattom
🏢 Coco Factory
📍 Palarivattom