Role & responsibilities
Manage end-to-end customer order fulfilment activities, ensuring timely and accurate order processing, confirmations, and delivery updates.
Coordinate with warehouses, logistics partners, shipping teams, and internal stakeholders for smooth shipment execution.
Handle shipment planning, consolidation, containerization, and necessary shipping documentation.
Monitor customer orders and assigned market portfolios to ensure delivery timelines and service commitments are met.
Identify and resolve order, shipment, delivery, documentation, and system-related issues.
Communicate regularly with customers and internal teams regarding order status, delays, and delivery-related concerns.
Ensure compliance with internal processes, documentation standards, and operational controls.
Track fulfilment performance, analyse service issues, and support root-cause analysis and process improvement initiatives.
Preferred candidate profile
2+ years of experience
End to End Order Management Experience
SAP Experience is a mandate
Excellent communication
📌 Order Management Ahmedabad (India)
🏢 Ace Recruitment Placement Consultants
📍 India
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