Job Title: Academic Advisor
Company: UNext Learning Pvt. Ltd.
Location: Bangalore

Job Description:
Support students throughout their academic journey and ensure a smooth learning experience.
Handle student queries related to academics, fees, LMS, assignments, and examinations.
Make inbound and outbound calls and respond to student emails and chats.
Track students academic progress, assignment submissions, and semester requirements.
Coordinate with internal teams to resolve student issues within the defined timelines.
Motivate students to complete their courses and register for the next semester.
Maintain student records, update MIS reports, and ensure high student satisfaction.

Requirements:
graduate degree
1–6 years of experience in academics or student counselling.
Excellent communication and interpersonal skills.
Basic knowledge of MS Excel, CRM, and ticketing tools.
Experience in inbound and outbound calling is preferred.
Willingness to work on a rotational weekend schedule.

📌 Academic Advisor Bengaluru (India)
🏢 UNext Learning
📍 India