We are hiring experienced Service Now Developers/Implementation Specialists to join our team.

Location: Chennai

Experience: 5+ years

Job Type: Contract - 6 Months

Work location: Remote -Chennai

Job Summary:

We are looking for experienced ServiceNow Developers / Implementation Specialists with over 5 years of hands-on experience in ServiceNow development, configuration, and implementation across multiple modules such as ITSM, HRSD, ITAM, and ITOM. The ideal candidate will be responsible for designing scalable solutions, integrating with third-party systems, and ensuring high performance and reliability.

Key Responsibilities:
Design, develop, and implement ServiceNow solutions tailored to business requirements.
Customize applications, including UI policies, client scripts, business rules, and workflows.
Configure and manage CMDB, Discovery, Service Catalog, Service Mapping, and Orchestration.
Develop ITOM capabilities including Event Management, Discovery, AIOps, and Service Mapping.
Work on ITSM workflows including Incident, Change, Problem, Request, Asset, and Configuration Management.
Integrate ServiceNow with external platforms (Microsoft 365, AWS, MuleSoft, Azure, Genesys, etc.) using REST/SOAP APIs and MID servers.
Optimize ServiceNow performance, security,



and scalability.
Collaborate with business stakeholders to gather requirements and provide technical solutions.
Manage upgrades, patches, and security configurations.
Conduct user training and support sessions.
Document configurations, workflows, and custom developments.

Required Skills:
5+ years of experience in ServiceNow development and implementation.
Expertise in JavaScript, Glide API, client/server scripting.
Deep understanding of ITSM, HRSD, ITAM, ITOM modules.
Experience with ServiceNow CMDB, Discovery, Service Mapping.
Robust knowledge of REST/SOAP APIs and integration best practices.
Familiar with ServiceNow Flow Designer, Integration Hub, and Service Portal.
Excellent problem-solving and communication skills.
Ability to work independently or in a team setting.

Preferred Qualifications:
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
Bachelors in Computer Science, IT, or related field.
Knowledge of ITIL v3/v4 practices.
Experience with Automated Test Framework (ATF).
Exposure to ServiceNow GRC or SecOps is a plus.
Familiarity with AI/ML-based automation in ServiceNow.

📌 Service Now Developer/implementation Specialist Chennai
🏢 Desirous Global Consulting
📍 Chennai