We are seeking a dedicated and experienced Service Team Leader to oversee our service operations in the home appliances and consumer electronics sector. The ideal candidate will be responsible for leading a team of service technicians, ensuring high-quality service delivery, and maintaining customer satisfaction.

Key Responsibilities
Lead and manage the service team, providing guidance and support to ensure productive operations.
Coordinate service calls and ensure timely resolution of customer issues related to home appliances and consumer electronics.
Monitor team performance and implement strategies for improvement.
Train and develop team members to enhance their skills and knowledge in service delivery.
Maintain accurate records of service calls and customer interactions.
Collaborate with other departments to ensure seamless service delivery and customer satisfaction.




Stay updated on industry trends and advancements in home appliances and consumer electronics to provide informed support to customers.

Required Skills
Proven experience as a Service Team Leader or similar role in the home appliances or consumer electronics industry.
Robust leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to troubleshoot and resolve technical issues effectively.
Customer-focused mindset with a commitment to delivering high-quality service. If you are passionate about leading a team and ensuring customer satisfaction in the service industry, we encourage you to apply for this exciting chance.

Industry

Internet / E-Commerce

Department

Sales / BD

📌 Service Team Leader Navi Mumbai
🏢 Futurz Staffing Solutions Private
📍 Navi Mumbai