Role & responsibilities
Coordinate and follow up with all RRCs, including Kinfra, Jaipur, Telangana, Bangalore, and other RRC locations.
Monitor repair status and ensure repairs and deliveries are completed on time.
Coordinate with stores and RRC teams to resolve pending repairs and delivery issues.
Take overall responsibility for RRC operations across all stores.
Maintain regular communication with RRC teams, stores, IT, and other concerned departments.
Provide explicit and timely updates to the reporting manager on repair status, pending cases, delays, and critical issues.
Prepare and share daily/weekly MIS reports, Excel trackers, pending reports, and performance reports.
Escalate delays, operational issues, and critical pending cases with proper details.

Preferred candidate profile
Experience in product/repair operations, data entry, or a related field.
Valuable knowledge of MS Excel, data management, reporting, and system-based operations.
Robust communication, coordination, follow-up, and reporting skills.
Should be smart, proactive, responsible, and comfortable working with systems and data.

📌 Regional Repair Center Coordinator Kozhikode (India)
🏢 Malabar Gold And Diamonds
📍 India