Service Delivery Contractual Position Tiruchirappalli (India)

Service Delivery Contractual Position Tiruchirappalli (India)

07 Nov
|
Mjunction Services
|
India

07 Nov

Mjunction Services

India

Location: Trichy

Tenure: 6 months contractual term as per policy

Work mode will be work from office (client location) only.

Key Responsibilities
Loading & Lifting Coordination
Ensure timely lifting of auctioned materials as per schedule.
Monitor daily dispatches and coordinate with customers for adherence to timelines.
Track pending lifting cases and take proactive actions to avoid delays.
Vehicle Placement Management
Coordinate with customers for timely placement of vehicles.
Monitor dispatch plans vs actual execution and minimize idle inventory.
Transporter Coordination
Liaise with transporters for vehicle availability and movement.
Resolve operational issues related to logistics and dispatch.
Payment Follow-up
Ensure timely collection of payments from customers.
Regularly track outstanding dues and escalate delays.
Client Coordination
Engage with client SPOCs for planning of material lifting and stock clearance.
Align customer lifting plans with client expectations.
Operational Monitoring & Reporting
Maintain records of lifting status, vehicle placement and payment tracking.
Share daily/weekly MIS reports with internal stakeholders.




Cross-location Support
Extend operational support

Key Result Areas (KRA) – FY27
Lifting Efficiency & Dispatch Performance
Ensure ≥95% adherence to scheduled lifting timelines.
Reduce pending lifting cases (beyond timeline) to <5% of total lots.
Vehicle Placement Efficiency
Achieve ≥95% vehicle placement as per planned schedules.
Minimize vehicle delays and idle stock situations.
Payment Realization
Ensure 100% payment follow-up within defined timelines.
Reduce outstanding receivables aging (beyond due date) to <5%.
Client Satisfaction
Achieve positive feedback from TSL SPOCs.
Ensure no escalation due to coordination gaps or delays.
Operational Efficiency & Reporting
Ensure accurate and timely MIS reporting (100%).
Maintain proper documentation and tracking of all activities.
Multi-location Support
Provide effective coordination support across Sahibabad, Pilakhwa, Allied Faridabad, Ludhiana, etc.
Ensure no operational disruption across locations handled.
Seniority Level
Entry level
Employment Type

📌 Service Delivery Contractual Position Tiruchirappalli (India)
🏢 Mjunction Services
📍 India

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