Job Title: Tourist Visa Counsellor

Location: Jubilee Hills, Hyderabad

Employment Type: Full time

Experience: 1–4 years in visa counselling / travel industry

Role Overview

We’re looking for a knowledgeable, client-focused Tourist Visa Counsellor to guide clients through the visa process, from first enquiry to final submission. You’ll be the go-to expert who turns visa confusion into a smooth, confident experience for our clients.

Key Responsibilities
Counsel walk-in, phone, and online clients on tourist/visit visa requirements, eligibility, timelines, and fees for various countries
Assess client profiles (travel history, finances, employment, ties to home country) and advise on the strength of their application
Prepare document checklists and verify documents for accuracy and completeness
Fill and review online visa application forms (DS-160, VFS, UKVI, Schengen portals, etc.)
Prepare clients for visa interviews where applicable
Convert enquiries into sales and meet monthly targets




Upsell related services such as travel insurance, flight bookings, hotel reservations, and holiday packages
Track application status and keep clients updated
Stay current on changing embassy rules, visa policies, and processing times
Maintain accurate client records in CRM

Requirements
Graduate in any discipline
1–4 years of experience in tourist visa processing or counselling
Solid knowledge of documentation for major destinations (USA, UK, Schengen, Canada, Australia, UAE)
Hands-on experience with online visa portals
Excellent communication skills in English and Hindi (regional language is a plus)
Solid attention to detail and the ability to handle multiple files at once
Proficiency in MS Office and CRM tools
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📌 Tourist Visa Counsellor Hyderabad (India)
🏢 Uniglobe Focus Travel and Tours
📍 India