Location: Thane

Eligibility Criteria
Typing Speed: 30 WPM
Accuracy: 90%
Positive English Communication Skills
Comfortable with Night Shifts
Basic Computer Knowledge

Employee Advantages Free Pick & Drop Facility

Free Mediclaim Coverage

5 Days Working (Saturday & Sunday Off)

Subsidized Food Facility

Employee-Friendly Work Setting

Growth opportunities Opportunities

Join our Operations team as a Customer Service Representative supporting clients and employees through the Return-to-Duty process.

Key Responsibilities
Handle high-volume inbound/outbound calls, emails, and support tickets.
Guide clients on drug and alcohol policy violations and RTD compliance.
Follow up on rehabilitation reports and process related forms.




Maintain confidential records and accurately update databases.
Stay updated on regulatory and non-regulatory policy changes.

Candidate Requirements
Minimum HSC; graduates preferred.
Strong verbal and written communication skills.
Customer service, multitasking, and problem-solving abilities.
Detail-oriented, organized, reliable, and comfortable working under pressure.
Proficiency in MS Office, data entry, and database navigation.
Ability to work independently and in a fast-paced team environment.

📌 Us Client Success Thane (India)
🏢 Disa Global Solutions
📍 India