Roles & Responsibilities
Handle incoming calls and respond to customer queries professionally.
Explain company services, and offerings to potential customers.
Maintain accurate records of calls, customer details, and follow-ups.
Coordinate with the internal team for customer requirements and follow-ups.
Build positive customer relationships through effective communication.
Handle customer concerns politely and provide appropriate solutions.
Prepare daily call reports and update calling records regularly.

Preferred Candidate Profile
Gender: Female candidates only.
Educational Qualification: Minimum 12th Pass.
Experience: Freshers and experienced candidates can apply.
Communication Skills: Positive verbal communication skills in Hindi and English.
Should have a confident, polite,



and pleasant speaking manner.
Basic computer knowledge and familiarity with MS Office.
Positive listening, convincing, and interpersonal skills.
Ability to handle calls professionally and meet assigned targets.
Should be punctual, disciplined, and willing to learn.

Key Skills Required
Verbal Communication
Customer Handling
Follow-up Management
Basic Computer Knowledge
Time Management

Ideal Candidate: A confident and well-spoken female candidate who can communicate effectively with customers, handle calls independently, and contribute positively to the organisation.

📌 Tele Caller Customer Support Female Candidates Nagpur
🏢 HSM EDIFICE Construction Services
📍 Nagpur