07 Nov
|
Wroots Global
|
Bangalore Rural
07 Nov
Wroots Global
Bangalore Rural
-International Voice Process B
Requirements:-
Excellent Communication in English.
Experienced are welcome to apply!
Immediate joiners only.
Job Description:
As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and productive solutions for a range of inquiries. This role requires excellent communication skills, robust problem-solving abilities, and the ability to maintain a skilled and courteous tone at all times.
Key Responsibilities:
Candidates Should have language proficiency and strong communication skills to handle
customer support in a fast-paced environment.
Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including handling time, customer
satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Manyata Tech Park
Shifts: UK Shift (5 days work2 days off)
Immediate Joiners Only!
📌 International Banking Customer Support Professional Bangalore Rural
🏢 Wroots Global
📍 Bangalore Rural