Job Title: Customer Support Executive Voice

Location: | Work Mode: In office WFO

Process: Customer Support Voice

Role Overview

You will be the first point of for customers. The role involves handling inbound/outbound s, resolving customer queries related to insurance policies, claims, renewals, and ensuring a high-quality customer experience.

Key Responsibilities
Address customer queries via regarding policies, claims, endorsements & renewals
Provide accurate information and resolution in a timely & empathetic manner
Maintain logs and update customer records in CRM
Meet quality & productivity targets as per company guidelines

Eligibility Criteria
Experience: Freshers & Experienced candidates can apply
Education: 12th Graduation Minimum qualification required
Languages: English + Hindi Mandatory. Excellent verbal communication skills
Skills: Customer handling, problem-solving, valuable listening skills, basic computer knowledge.

📌 Customer Support Executive Domestic Bangalore Rural (India)
🏢 Wroots Global
📍 India