Job Title: Front Desk Executive

Company: ICI Hospital
Location: Greater Kailash, Recent Delhi
Department: Front Office / Hospital Operations
Employment Type: Full time

Job Description

We are looking for a professional and patient-friendly Front Desk Executive to manage front-office operations at ICI Hospital. The candidate will be responsible for welcoming patients, handling inquiries, managing appointments, and ensuring smooth coordination between patients and hospital departments.

Key Responsibilities
Welcome and assist patients and visitors at the hospital reception.
Handle incoming calls and respond to patient inquiries.
Schedule and manage doctor appointments.
Register patients and maintain accurate patient records.
Coordinate with doctors, nurses, billing, and other departments.
Guide patients regarding consultations and hospital procedures.
Maintain reception records and daily reports.




Ensure a professional and welcoming front-desk environment.
Handle patient queries and complaints politely.

Eligibility Criteria
Graduate in any discipline.
Previous experience in hospital reception, front desk, or customer service will be preferred.
Valuable communication and interpersonal skills.
Basic computer knowledge and MS Office proficiency.
Presentable, courteous, and patient-oriented.
Ability to handle multiple tasks efficiently.

Preferred Skills
Hospital Front Desk Operations
Patient Handling
Appointment Scheduling
Patient Registration
Communication Skills
Coordination and Customer Service

Work Location: ICI Hospital, Greater Kailash, Recent Delhi.

Interested candidates can apply with their updated resumes.

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