: Workday L2 Support

Experience: 5+ Years

Job Overview

We are looking for candidates with robust hands-on experience in Workday and Level 2 (L2) application support. Hands on experience with Payroll and HCM is also required to support HR-related business processes and resolve application issues.

Key Responsibilities
Provide L2 application support for Workday.
Troubleshoot and resolve Workday application issues and service requests.
Support Workday HCM and Payroll -related processes.
Analyze incidents, identify root causes, and resolve issues within agreed SLAs.
Manage support tickets and coordinate with L3 teams for complex issues.
Support Workday business processes, employee data, and configuration-related issues.

Required Skills

Primary Skill: Workday
Experience in Workday L2 Application Support or Production Support.
Knowledge of Workday HCM and Payroll processes.
Experience in incident management, troubleshooting, and ticket resolution.
Familiarity with ServiceNow or similar ticketing tools.

Experience Required: 2–3+ years in Workday, preferably with hands-on L2 support experience.

📌 Workday Hcm Functional Consultant Bengaluru
🏢 TRUGlobal
📍 Bengaluru