07 Nov
|
Ozone Corp Private
|
Bengaluru
07 Nov
Ozone Corp Private
Bengaluru
Role & responsibilities
Manage installation, breakdown, warranty and preventive maintenance services.
Manage and develop the ASP / service-centre network.
Monitor SLA, TAT, first-time-fix, repeat complaints and pending calls.
Ensure availability and control of service spares and inventory.
Manage service escalations and key customer complaints.
Drive AMC sales, renewals and preventive maintenance.
Monitor ASP performance, manpower, productivity and compliance.
Coordinate with Sales, Projects, SCM, Quality and Technical teams.
Prepare service MIS and implement corrective actions for recurring issues.
Preferred candidate profile
Diploma/ Graduation/ B.E. / B. Tech Mechanical / Electrical / Electronic preferred.
3–5 years of service/after-sales experience.
Experience in ASP/vendor management and multi-location service operations.
📌 Field Service Executive Bengaluru
🏢 Ozone Corp Private
📍 Bengaluru