Role & responsibilities

Client Engagement & Sales
Develop and maintain robust relationships with HNI clients.
Offer personalized product recommendations aligned with client preferences.
Drive sales through clienteling, follow-ups, and exclusive services.
Ensure seamless post-purchase engagement and after-sales service.

Relationship Management
Maintain a deep understanding of client profiles, birthdays, anniversaries, and preferences.
Plan and coordinate private appointments, product previews, and luxury experiences.
Handle high-value transactions with discretion and professionalism.

In-Store Experience
Collaborate with the sales and store teams to ensure every client receives a premium shopping experience.
Uphold the highest standards of luxury etiquette, grooming, and service excellence.

Preferred candidate profile
25 years of experience in luxury retail, hospitality, or customer relationship management.
Proven track record of working with HNI clients.
Excellent communication, interpersonal, and persuasion skills.
Passion for luxury products and attention to detail.
Proficiency in CRM tools and digital communication platforms.

📌 Walk In Senior Customer Relationship Executive Bengaluru
🏢 Ethos Watch
📍 Bengaluru