Technical Skills --
Conduct customer onboarding and implementation visits.
Train customers on device setup, sensor placement and usage.
Drive customer adoption and active usage.
Conduct customer reactivation visits.
Monitor customer health and usage trends.
Update Zoho CRM and maintain customer records.
Coordinate with Product, Sales and Support teams.
Improve customer satisfaction and retention.
Required skills --
Customer onboarding
Implementation
Customer success
Field operations
Relationship management
Zoho CRM
Communication
Healthcare technology
Ayurveda industry exposure
Medical device support
Regional language proficiency.