FLIPSPACES | US SUPPLY CHAIN

Manager US Services Category

Job Description

Grade Manager

Location Mumbai (US-hours / night-shift overlap)

Reports to Lead – Services Category (US)

Team Guides GC exploration executives

Function US Supply Chain – Category: Services

Role purpose:

Evaluate and onboard cost-effective,

high-service-level US General Contractors (GCs) and

service vendors, and manage their day-to-day performance.

Key Responsibilities

GC sourcing and onboarding
Find and pre-qualify US GCs and specialist trades by metro, trade and project size.
Run onboarding checks: licensing, insurance/COI, safety record, financials and references.
Maintain the approved vendor database and coverage by market and trade.

Bids and commercials
Issue RFQs, collect and level bids, and recommend awards.
Maintain rate benchmarks by metro; share current service costs with Estimation.
Support MSA and rate-card negotiations.

Vendor performance and relationships
Track vendor SLAs and scorecards; follow up on delays, quality issues and escalations from Projects.
Classify GCs as Strategic, Growth or Emerging, and keep the GC evaluation tracker current.
Be the day-to-day contact for assigned GCs; track joint growth plan actions and referrals.





Compliance and reporting
Keep vendor insurance, licences and MSAs valid and on file.
Report weekly on onboarding pipeline, bids, costs and vendor performance.

KPIs / KRAs

KPI What it measures

Vendors onboarded Recent GCs/service vendors approved vs target

Onboarding TAT Days from shortlist to approved vendor

Cost savings Award value vs benchmark

Vendor performance On-time completion, quality and responsiveness of assigned vendors

Compliance % assigned vendors with valid insurance, licences and MSA

Qualifications and Experience
B.E./B.Tech; Civil Engineering preferred.
MBA preferred.
3–5 years in construction or fit-out procurement, contracts or vendor management; US GC exposure

preferred.
Working knowledge of US construction practice: licensing, COIs, lien waivers.

Skills
Bid levelling, cost comparison and negotiation.
Robust analytical skills and advanced Excel.
Explicit written and verbal communication with US vendors; willing to work US hours.

Key Interfaces
Internal: Lead – Services Category, US Projects, Estimation, Finance, Legal, Control Tower.
External: General Contractors, specialist trades, insurance brokers.

📌 Vendor Manager Interiors Global Market Mumbai
🏢 Flipspaces
📍 Mumbai