The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.
Key Responsibilities:
Handle inbound calls and provide skilled customer support.
Identify, analyze, and resolve customer issues effectively.
Maintain accurate records of customer interactions and resolutions.
Ensure adherence to quality and process standards.
Collaborate with internal teams to facilitate seamless issue resolution.
Required Skills and Attributes:
Excellent communication skills in English, Tamil,Kannada, & Hindi
Solid problem-solving and interpersonal abilities.
Customer-focused attitude with a commitment to service excellence.
Ability to work in rotational shifts.
📌 Customer Support Executive Bengaluru (India)
🏢 Star Health and Allied Insurance Co
📍 India
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