Key Responsibilities

Hospital & Doctor Engagement

· Visit assigned hospitals, nursing homes, and ICUs on a regular basis.

· Engage with:

o Neurologists

o Neurosurgeons

o Critical Care Consultants

o Discharge coordinators, case managers, nursing teams

· Promote HCAH Rehab & Recovery Centres, OPD services, transition care, and rehabilitation programs.

· Position HCAH as a preferred post-acute and recovery care partner

Lead Generation & OPD Coordination
Identify potential rehab and recovery patients from:
ICU step-down cases
Neuro and critical care discharges
Long-stay and dependent patients
Generate qualified leads and arrange OPD appointments at respective HCAH centres.
Ensure correct referral mapping and documentation in CRM.

Patient Follow-up & Conversion
Follow up with patients and families post-OPD for:




Treatment initiation
Continuity of advised rehabilitation plans
Coordinate with centre clinical and operations teams to ensure smooth onboarding and admission.

Account Management & Internal Coordination
Manage assigned hospital accounts end-to-end.
Work closely with:
Centre Managers
Clinical Coordinators
Rehab and operations teams
Track case progress and address bottlenecks affecting conversion.

Reporting & Performance Tracking
Maintain daily and monthly reports on:
Doctor visits
Leads generated
OPDs scheduled vs attended
OPD-to-treatment conversions
Review performance with Sales Head and execute corrective actions.

📌 Key Account Manager Bengaluru
🏢 HCAH Senior Care
📍 Bengaluru