07 Nov
|
Xpressbees
|
Pune
Department: Customer Service
Location: Pune
Experience: Fresher
Role Description: A customer service executive's role is to identifies, investigates, and resolves users problems with computer software and hardware.
Duties/Responsibilities:
Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
1) Handle customer inquiries both telephonically and by email.
2) Manage and resolve customer complaints
3) Taking Customer feedback
Required Skills/Abilities:
Complete day shift job, 6 days working.
Shift Timings: 9am to 6 pm / 10 am to 7pm / 12 am to 1pm / 1PM- 9PM
No Transport Facility
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer service orientation
Education Qualifications: -
Graduate
📌 Walk In Customer Care Executive Pune
🏢 Xpressbees
📍 Pune