The ideal candidate will have a robust background in customer experience management and excellent leadership skills.

Roles and Responsibility
Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction.
Develop and implement process improvements to increase efficiency and productivity.
Provide coaching and training to team members to enhance their skills and performance.
Monitor and analyze customer feedback to identify areas for improvement.
Collaborate with other departments to resolve customer complaints and issues.
Ensure compliance with company policies and procedures.

Job Requirements
Minimum 2 years of experience in a similar role, preferably in a customer-facing environment.
Solid knowledge of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and adapt to changing situations.
Robust problem-solving and analytical skills.
Experience with team management and leadership is preferred.

📌 Team Leader International Hyderabad
🏢 TP
📍 Hyderabad