Role & responsibilities:
Handle inbound and outbound calls to communicate with customers and provide necessary information.
Interact with customers professionally and understand their requirements.
Explain company products, services, and processes clearly to customers.
Address customer queries, concerns, and complaints effectively.
Follow up with customers to maintain engagement and ensure timely responses.
Maintain accurate records of customer interactions and call details.
Ensure high-quality communication and deliver a positive customer experience.
Achieve daily and monthly calling targets as assigned by the management.
Coordinate with internal teams to resolve customer-related issues.
Follow company communication guidelines and maintain skilled call etiquette.
📌 Immediate Hiring For Voice Process Bengaluru
🏢 GIST Management Solutions
📍 Bengaluru
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