The ideal candidate will have a robust background in customer experience management, with excellent communication and problem-solving skills.

Roles and Responsibility
Develop and implement effective solutions to meet client needs.
Collaborate with cross-functional teams to ensure seamless service delivery.
Analyze customer feedback and provide insights to improve services.
Manage and mentor a team of professionals to achieve exceptional results.
Utilize advanced support technologies and processes to drive business growth.
Foster lasting relationships with clients and contribute to the local community.

Job Requirements
Minimum 5 years of experience in customer experience management or related field.
Strong knowledge of customer experience principles and practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced setting and adapt to changing priorities.
Strong analytical and decision-making skills with attention to detail.
Experience with customer relationship management tools and software.
Teleperformance is an Equal Chance Employer.

📌 Solutions Manager International Mumbai (India)
🏢 TP
📍 India