Travel Consultant

Tripa Tours is a travel company focused on providing personalized travel experiences, holiday packages, and end-to-end travel solutions to customers. We are looking for an enthusiastic and target-oriented Sales Executive - Chat Process to join our team.

Designation: Travel Consultant

Location: Udyog Vihar Gurgaon

Experience: 1–3 years in Sales / Travel / Chat Process preferred

Employment Type: Full time

Key Responsibilities
Handle customer queries and leads received through chat, WhatsApp, website, and other online platforms.
Understand customer travel requirements, preferences, budget, and destination choices.
Recommend suitable holiday packages and travel itineraries based on customer requirements.
Convert inbound chat enquiries into confirmed bookings and achieve monthly sales targets.
Follow up with potential customers through calls, WhatsApp, and chat to close sales.
Provide accurate information regarding packages, hotels,



transportation, activities, inclusions, and exclusions.
Prepare and share customized travel quotations with customers.
Maintain regular follow-ups with leads and ensure timely responses.
Build solid customer relationships and provide a smooth pre-sales experience.
Update lead status, customer information, follow-ups, and conversions in the CRM.
Coordinate with the operations and travel teams to ensure smooth execution of confirmed bookings.
Handle customer objections professionally and negotiate effectively to close deals.
Achieve individual sales, conversion, and revenue targets.

Pay: ₹25,000.00 - ₹32,000.00 per month

Application Question(s):
Current in hand salary per month

Location:
Gurugram, Haryana (Required)

Work Location: In person

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