JOB DESCRIPTION

Receptionist – Raigad Hospital & Research Centre

Location: Near Bhivpuri Road Railway Station, Karjat, Raigad, Maharashtra

Department: Front Office

Job Summary

We are looking for a courteous, qualified, and well-organised Receptionist to manage front-desk operations, assist patients and visitors, handle enquiries, and ensure smooth coordination between patients, hospital departments, and administrative staff.

Key Responsibilities
Welcome and greet patients, visitors, doctors, and other guests professionally.
Attend incoming telephone calls, respond to enquiries, and transfer calls to the concerned departments.
Guide patients regarding OPD registration, appointments, consultations, and hospital services.
Coordinate with doctors, nursing staff, billing, MRD, and other departments.
Maintain visitor records, appointment schedules, and front-office registers.




Provide accurate information regarding hospital facilities, departments, and services.
Assist patients and attendants with directions and necessary information.
Handle patient queries and complaints politely and escalate issues to the concerned authority.
Maintain confidentiality of patient information and hospital records.
Ensure the reception area remains clean, organised, and presentable.

Educational Qualification
Minimum Graduate preferred.

Experience
1–10 years of experience in Reception / Front Office.
Experience in a hospital or healthcare setup will be preferred.
Freshers with valuable communication skills may also apply.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Hospital Receptionist Karjat
🏢 Saraswati Education Society
📍 Karjat