07 Nov
|
FIFTY ONE CODE SOLUTIONS
|
Mangalore
07 Nov
FIFTY ONE CODE SOLUTIONS
Mangalore
Company: Fifty One Code Solutions Pvt. Ltd. (Code 51)
Location: Mangalore, Karnataka
Job Type: Full time, In-person
Salary: ₹12,000–₹15,000 per month
About Us
FIFTY ONE CODE SOLUTIONS PVT. LTD. is an embedded systems team building firmware and hardware-integrated products. We are based in Mangalore and work at the intersection of software, firmware, and manufactured hardware.
About the Role
We are looking for a Customer Support Executive to assist customers through text and chat. You will answer product-related questions, guide customers through setup, and help resolve common issues.
Key Responsibilities
Respond promptly to customer messages with transparent, polite, and accurate information.
Guide customers through product setup and basic troubleshooting.
Maintain records of customer queries and the steps taken to resolve them.
Escalate technical issues to the appropriate team and keep customers updated.
Qualifications and Requirements
Valuable communication skills, especially the ability to write clear and friendly replies.
Patience and professionalism when assisting customers.
Basic computer knowledge and typing skills.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Mangalore
🏢 FIFTY ONE CODE SOLUTIONS
📍 Mangalore