07 Nov
|
Digital Transformation Amrita Kochi
|
Kochi
07 Nov
Digital Transformation Amrita Kochi
Kochi
Job Summary
We are looking for an experienced and proactive skilled to manage and coordinate university-related portals, and digital systems used within the institution for university connectivity and related academic or administrative activities. The candidate will act as a bridge between university representatives, internal users, and the development team to ensure smooth system operations, effective communication, and timely resolution of issues.
Key Responsibilities
Manage and coordinate university-related portals, and digital platforms used by the institution.
Coordinate with universities and external stakeholders regarding portal access, data updates, integrations, and system-related requirements.
Gather requirements from internal users and communicate them clearly to the development team.
Coordinate with developers for system enhancements, bug fixes, testing, and deployment.
Monitor and resolve issues related to university portals and institutional systems.
Conduct functional testing and validate system changes before deployment.
Prepare requirement documents,
functional specifications, test cases, and user documentation.
Coordinate with end users to understand operational challenges and provide necessary support.
Follow up with developers and university representatives to ensure timely completion of pending tasks.
Maintain issue trackers, project status reports, and documentation of system changes.
Support users in system usage, troubleshooting, and process improvements.
Ensure accurate data flow and smooth coordination between institutional systems and university platforms, wherever applicable.
Required Qualifications
Postgraduate degree in Computer Science, Information Technology, or a related discipline; MBA candidates with relevant IT coordination experience may also apply.
3–4 years of relevant experience in university portal management, institutional IT systems, application coordination, or a similar role.
Pay: From ₹35,000.00 per month
Work Location: In person
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